File Scavenger software for RAID systems on Windows NT, Windows 2000, and Windows XP systems.            Data Recovery Software & Services - VefiSign Secure Order         Meets allBBBOnLine Reliability participation and Better Business Bureau membership standards.        

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RAID Recovery Services > Remote Assistance

Remote Assistance

This service level requires your participation to perform most of the work by following procedures we provide. It is best for PC-competent customers who are willing to spend more time for a lower fee. It also suits customers with sensitive data that must neither leave company premises nor be handled by an outsider. For time-critical jobs this service may provide same-day turnaround if your technical staff can quickly set up a recovery computer.

There is no risk. The procedures are non-intrusive, making no changes to the original disks. The fee is fully refunded if data is not recovered.

In most cases you can preview the results before paying the fee. You can display picture files (such as JPG, TIF, BMP, PNG, etc.) in reduced size and see all filenames and the entire folder structure.

The service typically costs between $450 and $1,000 excluding any necessary hard drive repair. The service usually takes 8 to 24 hours to complete. Our success rate since 1998 is between 90% and 95%.

To get started please fill out the evaluation form to provide us with the status of the RAID and your contact information. Then proceed to stage 1 below.

Stage 1: Preparation

Stage 2: Analysis

  • Step 1: Run traces on the disks to collect data for analysis.
  • Step 2: Upload the trace data onto our web site.
  • Step 3: Accept our quote after an initial analysis.

Stage 3: Recovery

Frequently-asked questions (FAQs)

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